Salesforce CRM Marketing Expert

Remote

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WHAT WE ARE LOOKING FOR

Do you like to work remotely and work with international teams focused on Salesforce Core Cloud? Maybe this is the right job for you!

We are looking for a motivated, fast learner to help our clients further design, build, and rollout integrated solutions to execute B2C processes by leveraging Salesforce Core Cloud (CRM, and taking into considerations surrounding tools and processes (e.g. Marketing Cloud, Registration processes in other databases, etc). You will work for one of our clients, that is the market leader in hearing aids. This role is involved in cross-company processes and you will work with different teams on different tasks.

Job Description

You will be responsible to leverage CRM processes & data for Marketing and drive the setup of CRM to integrate Marketing processes & systems:

  • Marketing-relevant data collection and customer information update
  • Process & data integration between Marketing, Sales & Service in CRM
  • Support in creation of targeted Marketing campaigns
  • Support of local sales organization
Requirements
  • Degree in Marketing
  • Experience in (Digital) Marketing processes spanning over multiple tools & touchpoints 
  • Experience in a cross-functional, process-driven and interdependent work environment - > ideally in the cross section of Marketing & Sales, and Business & IT
  • Experience in translating stakeholder needs into CRM specifications and requirements
  • Experience in CRM projects & process implementation in a diverse environment with local and global stakeholders.
  • Excellent knowledge of the Salesforce platform and landscape, with focus on Sales Cloud & Marketing Cloud.
  • Any Salesforce certification such as “Salesforce Administrator”, “Salesforce Advanced Administrator” and a high rank in the Trailblazer learning platform is a plus!
  • Ability to act as functional expert and business owner for defined areas 
  • Lead projects and discussions with IT & Business stakeholders
  • Persistent, with clear focus and goal orientation in a complex, conflicting process landscape.
  • Willingness & ability to act as go-to person and expert also in collaboration with stakeholders higher up in the hierarchy. Comfortable with standing firm on own assessment.
  • English: Written & spoken on a professional level
  • Pro-active work style

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