We are looking for a Payment Operations Support, to join our Product Team and help us grow and serve our partner portfolio in multiple regions. You'll do this by building continuous engagement with the external providers to ensure smooth onboarding and contracting of their services.
To drive, manage and coordinate the operational infrastructure of our fast-growing company you are a hands-on, smart-thinking and fast-acting coordinator, overseeing and steering multiple onboarding projects. You play a vital part in aligning all external vendor related processes and documentation within our organization.
You'll be proactively connecting with different internal departments (legal, finance) to gather all necessary information needed to present a complete process of documentation for the external providers. Structure is key. You know that from experience and are an expert in applying this into this role.
Provide administrative support service to the payments department (e.g. maintain weekly reports, prepare onboarding packages, Schedule and meeting co-ordination, maintain planning and deliverable overviews;
Support the Payment coordinator to ensure they are aware of key reporting dates and deadlines; chasing overdue/missing documents to minimize delays;
Monitoring of payment performance reports and alerting stakeholders if the threshold is reached.
Monitoring of pending tasks and performances
Reviewing and improving our current portfolio of banking partners
BA/BS degree or equivalent practical experience
Experience in an administrative role working in a technology or international environment.
1 year of direct executive support, administrative operations management, non-technical project management, or corporate event planning experience