Junior Operations Coordinator

Amsterdam

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WHAT WE ARE LOOKING FOR

Are you a young professional who's organized, detail-oriented with good follow-up skills? Do you have strong communication skills and a good team spirit? Are you focused on details and have great analytical skills? If so, we've got a great opportunity for you!

You will be working within the Product Management team. You will also be working closely with the other in-house departments such as Production, Development, Design/Studio, Marketing, Payments, and Business Intelligence. This will give you the opportunity to participate in a wide variety of work experiences. We have an international team and we are working on multiple exciting projects around the world.

Responsibilities

  • Support managing and improving Customer Service Experience for different projects
  • Daily monitoring of the Customer Service performance and conduct investigation internally as well as with external partners
  • Support managing and assessing the Customer Service team to continually improve processes and results
  • Support measuring and reporting the Customer Service outcomes
  • Identify Customer Service improvements and opportunities
  • Support department with operational tasks
  • Support projects within the team
  • Work closely together with different departments

Requirements

  • Bachelor/Masters Degree in relevant direction (for example Business Studies, Communication, and Online Marketing)
  • 1+ years of work experience in managing projects from A to Z
  • You have an affinity with numbers and trends.
  • You are proficient in English (both spoken and written)

CLICK ON APPLY NOW AND FIND OUT MOREā€¦