We are looking for an Account Manager on the Demand side of our operation. Are you a skilled client manager who knows how to generate new business as well? Well, then we want to talk with you!
Job Description:
Increasing revenue and customers by prospecting new accounts, maintaining, and enhancing relationships with current accounts, and motivating inactive accounts to begin marketing campaigns
Setting up new offers into our in-house tracking platform – gathering offer assets, creatives, and information from clients and uploading the necessary details into our platform, and working with clients to ensure proper tracking
Reacting quickly and working with the appropriate persons when an issue occurs with an account or specific campaign
Establishing payouts competitive with the market in relation to the volume the accounts can produce
Offering excellent account support through phone communication, emails and instant messaging usage
Developing marketing messages, static pages, and working with in-house web designers to prepare ad creatives
Optimizing of campaigns, making changes to landing pages, suggesting how an offer can create the most revenue and working with the client and our internal team to implement change
Execution of Insertion Orders and legal documents – working with our legal and sales team to draft and create IOs
Using all Microsoft office programs to generate account reports, revenue reports, and documents
Compiling statistics and recommending campaigns to run for each specific account
Billing clients on a weekly, semi-weekly, and monthly basis – tracking and recording all sales, credits, and chargebacks accordingly
Reconciling with the accounting and finance department on a regular basis for all accounts
Following up with payments, ensuring payments come through, and taking appropriate action when accounts are overdue
Requirements
Strong attention to detail while being able to handle multiple tasks concurrently and meet daily deadlines
Self-motivated and able to work both independently and in a group setting in a high volume, fast-paced, and demanding environment
Data-driven, with strong analytical and reporting skills
Proficient in Microsoft applications (Excel, Word, PowerPoint, etc.)
Exceptional critical thinking and problem-solving skills
Ability to adapt and stay up to date with current marketing trends
One to two years of account management experience
Experience in affiliate marketing or campaign management preferred
Knowledge of media, advertising, marketing, and/or digital buying, planning, and strategy is a plus