Account Manager
Toronto
WHAT WE ARE LOOKING FOR
We are looking to hire an Account Manager to join our team! We are looking for self-starters and go-getters with an entrepreneurial mindset who will thrive in a fast-paced and rewarding start-up environment. We offer a culture of inspiration, challenge and continuous learning. As an organization that values creativity, innovative thinking, and diversity, we recognize that experience means something different to each of us. If you believe your experience, passion and skills could add value to our team, we would love to hear from you!
Job Description:
- Execution of Insertion Orders and legal documents – working with our legal and sales team to draft and create IOs
- Setting up new offers into our in-house tracking platform – gathering offer assets, creatives and information from clients and uploading the necessary details into our platform and working with clients to ensure proper tracking
- Increasing revenue and customers by prospecting new accounts, maintaining, and enhancing relationships with current accounts, and motivating inactive accounts to begin marketing campaigns
- Reacting quickly and working with the appropriate persons when an issue occurs with an account or specific campaign
- Establishing payouts competitive with the market in relation to the volume the accounts can produce
- Offering excellent account support through phone communication, emails and instant messaging usage
- Developing marketing messages, static pages, and working with in-house web designers to prepare ad creatives
- Optimizing of campaigns, making changes to landing pages, suggesting how an offer can create the most revenue and working with the client and our internal team to implement changes
- Using all Microsoft office programs to generate account reports, revenue reports, and documents
- Compiling statistics and recommending campaigns to run for each specific account
- Billing clients on a weekly, semi-weekly, and monthly basis – tracking and recording all sales, credits, and chargebacks accordingly
- Reconciling with the accounting and finance department on a regular basis for all accounts
- Following up with payments, ensuring payments come through and taking appropriate action when accounts are overdue
Requirements
- Strong attention to detail while being able to handle multiple tasks concurrently and meet daily deadlines
- Self-motivated and able to work both independently and in a group setting in a high volume, fast-paced, and demanding environment
- Data-driven, with strong analytical and reporting skills
- Proficient in Microsoft applications (Excel, Word, Powerpoint, etc.)
- Exceptional critical thinking and problem-solving skills
- Ability to adapt and stay up to date with current marketing trends
- One to two years of account management experience
- Experience in affiliate marketing or campaign management preferred
- Knowledge of media, advertising, marketing, and/or digital buying, planning and strategy is a plus
